Air traveler appalling behavior since the pandemic ended doesn’t seem to be diminishing — in fact, it seems to be getting more bizarre than ever. In the past, I’ve discussed my air traveler appalling behavior committed by travelers on flights that...
Most adult Americans may now use online passport renewal. The online renewal application process is easier than the mail-in process. For expedited service, mail-in renewals remain required. Last week, U.S. Secretary of State Anthony Blinken announced that the...
Tech devices have become essential for travelers worldwide. I have 10 top tech tips for travelers to protect their personal information on them. Whenever you travel, whether domestic or international, technology can greatly enhance your journey. The smartphone, for...
Seat issues are serious problems. Unfair seat-swapping requests, seat squatting, man-spreading, poor treatment of seat recliners, and passengers who use up the seat space of others are getting out of hand. Have you been on a plane flight recently and experienced seat...
It’s time to debunk four COVID-19 face mask myths that have resurfaced that, unfortunately, too many air travelers believe. Last week, I wrote about the surge of COVID-19 cases hitting the U.S. and across the globe this summer. I discussed protective measures...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
