Best and worst domestic airlines of 2024
The best domestic airline is Delta Air Lines and oh-so-close is Southwest Airlines. The Wall Street Journal rated all the domestic airlines in the US about a month ago. They rated all domestic airlines from first to worst based on their performance in the twelve...
Airline competition keeps airfares low — that’s why airlines hate it
Not enough airlines are competing. Airline competition is going to be a big issue this coming year. It is already, but the big airlines are making moves that beg for pushback from those who want to keep them in check and keep a competitive marketplace operating. Here...
Toddlers are vulnerable as recent FBI report shows airline sexual assaults soar
Airlines make kids vulnerable to sexual predators by charging families extra to sit together. Congress, four years ago passed a law requiring DOT to make specific rules to allow family members 13 and younger to sit together with families. DOT has not begun a rulemaking to study the problem.
Online booking mistakes — slow down for better travel
Thanks to technology, travel can be booked with a few quick swipes and clicks. For most people, it means the process is much faster. It also means more online booking mistakes.
Myths and reality in the fight to end long flight jet lag fast
The secret that I have found to end long flight jet lag fast is in this article. Whether I fly from the U.S. to Europe, Asia, or Oceania I follow these rules.
Airline customer service commitments — are they worthless?
Every airline has a customer service commitment. The Department of Transportation (DOT) requires it. But, DOT refrained from making these customer service commitments a part of the contract of carriage. In other words, an airline customer service commitment does not have the force of law. Airlines cannot be held liable for any violation of their printed “commitment.”
Can travelers avoid unjust rental car damage charges?
Amazingly, 1 out of 4 car rental travelers is wrongly accused of unjust rental car damage charges. A recent poll of Travelers United subscribers found that 25 percent of members have experienced unjust rental car damage charges. The surprising results come from a...
If Congress wants to help travelers with delays, it can fund training travel agents
Training travel agents will change the way we fly It's almost impossible to get through a day without some scary story involving a US airline. And while United Airlines and Boeing are getting the most headlines, other delays and problems are happening regularly....
Survive airline crashes. I have 14 tips to improve your chances.
Although two recent airplane crashes resulted in all deaths, many passengers and crew survive most crashes. I have 14 tips to help you survive airline crashes. The nation was rocked by two fatal airplane crashes last week. One involved a scheduled airline, and the...
Having a unified pilot rule isn’t as simple as it sounds
The loophole to create a unified pilot rule is complex once the DOT added the FAA and TSA problems to the mix. Travelers United has been working and writing about this issue for months. I've been wondering for months now why everything took so long. The question of...