Question My wife and I rented a car from Hertz in Arizona for a couple of days with our kids. The rental went fairly seamlessly. Then we received an $850 repair bill six months later. We didn’t notice any damage to the car when picking it up. The representative did...
Electric vehicle renters must understand their challenging issues to eliminate unfortunate surprises and delayed road travel. If you think that when you reserve a rental Electric Vehicle (EV) it’s the same as renting a gasoline-fueled car, you’re mistaken....
The price of an electric vehicle may be coming down — but not if you’re renting one. The EV charges are exorbitant. You’d think the cost of renting an electric vehicle would be falling, with Tesla slashing the price of its cars by up to 20 percent last...
Rental car problems cost travelers dearly. It has been great to travel again this summer. For each of my trips, I’ve needed a rental car to efficiently get around at my destinations. Unfortunately, many of the rental car problems from before the pandemic remain...
Rental car prices dropped by about 50 percent over the last months. I expect they will keep dropping. The days of rental cars costing a hundred dollars or more per day are ending. I traveled to Tampa several months ago and was faced with $110 a day rental charges when...
Rental car prices are soaring It’s not a secret to anyone in the travel industry that car rental prices have been going straight up. Before the pandemic hit, an increasing number of travelers had gone without car rentals in favor of public transit and/or...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
