Only hotel executives and bean-counters like hotel fees — can sales commissions change the system? Nobody —and I repeat, nobody — outside of hotels themselves, and perhaps their shareholders, likes resort fees. Even people I know who work at hotels dislike these fees....
The hotels’ world of hidden mandatory fees is coming to an end. Last week, the Attorney General (AG) of the District of Columbia filed a lawsuit against Marriott International for hiding the true price of hotel rooms from consumers and charging hidden resort...
Consumers may wake up soon to a world of truth in hotel advertising that includes mandatory hotel fees UPDATE: Expedia Mulls Matching Booking on Resort Fee Commissions This is another break in the hotel’s hidden mandatory fee operations. First Booking.com has...
Might mandatory hotel fees be a real bipartisan issue in Washington, DC? When it comes to fees, travelers are heading to a worse situation with mandatory hotel resort fees than they already face with airlines. Travelers these days have become accustomed to fees. Hard...
Hotels that do not include resort fees in the advertised room rate are dishonest Since 2012, Travelers United has been working to eliminate the misleading and deceptive practice of hotel resort fees. These fees have taken over the hotel market in places like Las Vegas...
Mandatory resort fees swindle travelers and travel agents alike Nobody likes mandatory resort fees. Except hotels. Hotels love mandatory resort fees. The obvious reason is that resort fees are a way to pad rates on each and every room, even if a traveler does nothing...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
