Travelers United strongly supports President Biden’s call to stop junk fees. Our advocacy group completely supports the Presidential call made in the 2023 State of the Union address to eliminate “junk fees.” We have been very active over the past...
Finally, Marriott capitulates in advertising of hotel fees battle Customers often don’t learn the total price of their booking, room rate plus resort fee, until the last page in the online booking process, or until they check-in at the hotel. Pennsylvania Attorney...
In days of nationwide polarization, there is one subject on which almost ALL Americans agree — we hate resort fees. It was bad enough when they existed just at real resorts and when the amounts were relatively low. Now, resort fees, sometimes called “destination...
Let me start out this post by saying succinctly — I LOVE a no-resort-fees policy. When resort fees first began, they were usually relatively low, and often optional. Resort fees might have covered things like parking, the gym, maybe a couple of cocktails, sports...
Are housekeeping fees the next step for hotels as they follow airlines to “unbundled fees”? Martha Stewart, I am not. A friend told me a story of how she avoided being late by deciding not to make her bed on one particular morning, and my thought was,...
Might mandatory hotel fees be a real bipartisan issue in Washington, DC? When it comes to fees, travelers are heading to a worse situation with mandatory hotel resort fees than they already face with airlines. Travelers these days have become accustomed to fees. Hard...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
