The best domestic airline is Delta Air Lines and oh-so-close is Southwest Airlines. The Wall Street Journal rated all the domestic airlines in the US about a month ago. They rated all domestic airlines from first to worst based on their performance in the twelve...
Not enough airlines are competing. Airline competition is going to be a big issue this coming year. It is already, but the big airlines are making moves that beg for pushback from those who want to keep them in check and keep a competitive marketplace operating. Here...
Online booking mistakes can happen easily and are hard to undo Thanks to technology, travel can be booked with a few quick swipes and clicks. For most people, it means the process is much faster. It also means more online booking mistakes. Any reader of this site will...
There are jet lag myths and reality. I use my long haul flight experience to end long flight jet lag fast. On our recent trip to Australia and New Zealand, we learned how to end long flight jet lag fast. My wife and I flew west from Los Angeles to Sydney. That flight...
Although two recent airplane crashes resulted in all deaths, many passengers and crew survive most crashes. I have 14 tips to help you survive airline crashes. The nation was rocked by two fatal airplane crashes last week. One involved a scheduled airline, and the...
Most frequent airline travelers have been barely on one side or another of the final-boarding rule, or “10-minute rule.” While flights have a scheduled departure time, there is an unwritten final-boarding rule. The gate agent will often close the door to...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
