As norovirus surges, Trump’s cutting of the CDC’s Vessel Sanitation Program will kill off the VSP’s major work of keeping American cruise ship passengers safe. This year, a dozen outbreaks have occurred in which a total of 1,434 cruise ships’...
Choosing a cabin on a cruise ship involves numerous and often competing issues. I’ve got seven tips to help you choose a great cabin on your next cruise. I’m on a multi-week cruise as I write this column. I’m visiting ports and seas “Down Under.” The weather has...
CLIA’s Cruise Line Bill of Rights outlines passenger rights. According to a new guide issued by Christopher Elliott about the cruise line industry, this is the definitive definition of a cruise line bill of rights. These are the ten rights cruise line passengers...
Cruise myths have prevented many who might enjoy a cruise from trying cruising and have caused others to make poor choices about their cruise. I have an upcoming winter cruise reservation to a beautiful warm weather destination area to get a break from the gray skies...
Cruise travel insurance can be a lifesaver or at least a trip-saver, but extra time before a cruise is the best self-insurance. Beyond insurance, travelers can help themselves by not cutting things too close for arrival before a cruise or a tour departs. Extra time...
Crucial and costly mistakes while planning and during a cruise can cost cruisers dearly. This week, I’ve got 10 cruise mistakes for you to learn about and avoid that friends, family, readers and I have made in the past. I’m finishing my research for a lengthy...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.