What appear to be a-la-carte service costs are really resort fees in disguise The Wall Street Journal recently profiled the fourth-largest hotel group in the country. MCR hotels were touted for charging guests for individual hotel amenities. The main hotel profiled in...
Some of my pet hotel peeves can ruin your stay. For those that can be fixed, don’t hesitate to have the hotel correct them immediately. Whether traveling for business or pleasure, hotels can make or break your trip. They can help you get the rest you need or...
Here are seven haunted hotels where you can actually spend the night just in time for Halloween. October just might be my favorite month of the year. Along with the warm colors and scents of the season and the crisp feel of autumn weather, I love the scary movie...
Bedbugs have infested Paris and other big cities, too. Learn how to recognize infestations when traveling and avoid them. Is Paris Burning is an epic war film that tells the story of the liberation of Paris in August 1944, just months after D-Day. Today, bedbugs have...
Watch out for mandatory destination fees and other creative surcharges. Robert Kraus encountered the worst junk fee ever on a recent visit to Washington, D.C. That’s when his hotel added a surprise $20 “Daily Mandatory Destination Charge” to his...
Marriott will allegedly stop resort fees deception starting May 15, 2023 The largest hotel chain in the world, Marriott International Inc., will start including resort fees in overnight room rates. Marriott, a leader in deceptive pricing at hotels across America, says...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
