Here are 16 tips to help solo travelers stay safe while traveling anywhere in the world. Traveling alone can mean freedom for some, as they have the opportunity to do exactly what they want without compromising their journey to please or satisfy a companion. They can...
From AI to self-service airline apps, has the industry taken travel self-service too far? Annette Johnson thinks so. Travel self-service has gone too far. She’s watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some...
Among all the confusing airline rules, ticket expiration dates are one of the worst. Many major domestic airlines have reduced or eliminated change fees on nonrefundable tickets, although travelers often discover when they change that the new fare may be much higher....
Many passenger blunders on Delta Flight 4819 last week were made evacuating from the plane after it crashed in Toronto. It could have cost them their lives. Last Monday, February 17, Delta flight 4819 left Minneapolis-Saint Paul International Airport uneventfully. The...
These places are where what TSA confiscates and you lose on flights ends up. I have often wondered what happens to lost and confiscated belongings left by passengers on planes and checkpoint lines. The TSA confiscates thousands of small pen knives, AirPods, iPads,...
Travel today means crowds of first-time travelers, the older and slower passengers, and the inexperienced — just like the old holiday travel days. Over the years I’ve written more than one post about the difficulties of holiday air travel — the crowds, airport...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
