One year ago, Transportation Sec. Pete Buttigieg asked for funding to study the use of female crash dummies in car crash testing. Still no testing announced! An extensive study by Consumer Reports concluded that crash testing is biased. The National Highway and...
EU rule 261 means big compensation for transatlantic fliers — up to €600 for a three-hour delay on transatlantic flights. For years, Travelers United has been educating America’s flying public about the European Union (EU) rules. We have focused especially on...
Common carriers’ laws let consumers know the total cost of flying. The largest consumer groups in the United States came together to speak about the need for regulation of the airlines. Part of that discussion concerns the enforcement of the common carriers...
Since the pandemic, overall involuntary bumping has dropped more than 77 percent. The airlines are far more astute at denied boarding compensation. The airlines by law are required to pay passengers $1,550 denied boarding compensation. Some airlines have allowed gate...
Spain’s new “Big Brother Law” requiring visitor personal information, including financial information, is collected by hotels, AirBnBs, car rental companies, etc. It is a serious identity theft threat for travelers visiting the nation. Spain has...
Travelers United tells DOT, “Focus on already started airline passenger protection actions.” Travelers United sees four areas where the DOT Secretary can change the system and get airline passenger protection actions with the stroke of a pen. We do not...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
