The most unanswered question tourists ask today: Where is the restroom? Finding a place to go to the bathroom has always been a problem for tourists. For years fast-food restaurants and coffee houses were the only places with public restrooms. And today, many...
One year ago, Transportation Sec. Pete Buttigieg asked for funding to study the use of female crash dummies in car crash testing. Still no testing announced! An extensive study by Consumer Reports concluded that crash testing is biased. The National Highway and...
Less airline seat pitch means more passengers on planes, slower emergency evacuations, and more medical inflight issues. Airlines started their “Basic Coach” or “Basic Economy” configurations, with fewer amenities and less legroom. Now they...
I have 21 tips for you to obtain cash from ATMs safely and securely while you’re traveling. During almost any trip, we generally need cash from time to time. While my preference is to use a credit card whenever possible for safety and security, there are times...
Holiday winter driving can be perilous when ice or snow storms occur. I’ve got 12 great tips to help you drive safely. Winter has come to the northern hemisphere. Across much of the US, snow is in the forecast this week. You will face holiday winter...
Juice Jacking is a system where plugging into a public USB charging port or a rental car can download your data and install malware I ran into this issue when renting a car both in the USA and in Europe. Once I plugged my phone into the auto USB port, I found my music...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
