Creating an emergency travel kit must be part of every traveler’s preparation. Don’t leave on any journey without one. Last week, I discussed how travelers can prepare to handle emergencies while away from home. It’s actually possible to prepare for...
European airlines lose bid to water-down passenger pandemic protection rules In the USA, airline passenger protections are almost nonexistent. On the other hand, the European Union (EU) passenger protection laws stay strong. The European Commission published new...
After COVID-19, take personal responsibility for hotel health and safety Throughout much of the world today, COVID-19 is taking a heavy toll on the hospitality industry. As new cases have soared, hotel occupancy has plummeted. Leisure and business travelers are...
Why are COVID-19 headlines dominating the world’s news? Is it overhyped? There’s no doubt that the COVID-19 headlines about the coronavirus outbreak is dominating the world’s news day after day. It’s pushed aside other important news. Over the...
Will COVID-19 virus mean new common-sense airline medical rules? So far, the airlines have not been targeted as a way that the coronavirus is spread. However, last Tuesday’s warning from the Centers for Disease Control official, “It’s not so much of a...
Progress in Wuhan virus actions, but fear is still stoking governments and travelers As I prepare to post this article about the Wuhan virus, now officially named COVID-19, the number of cases is approaching 72,000 and the death toll 1,800. The mortality rate has...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
