Questions asked about planes and answers I’m often asked plane questions by air travelers, from where to sit on a plane in case of a crash, to why there are tiny holes in aircraft windows, to will lightning cause a plane to crash. Some readers ask practical...
United CEO Jeff Smisek resigns amid federal probe Smisek has resigned in disgrace and in the midst of a federal grand jury corruption probe. But, he won’t suffer unless he goes to jail. His severance package is worth millions, together with free air travel for...
Since the prospect of making cell phone calls is now possible, the initial reaction from the flying public has been dramatically anti-cell-phone-use. Comments filed with the Department of Transportation from consumers support a firm rule of no-cell-phone-calls aboard...
Get a grip America. Or, rather, get a grip Congress and the media. From the sounds of things, allowing passengers to speak on cell phones aboard aircraft would be horrendous. Chatty Cathy would be let loose. Strong-arming salesmen would have a field day. Teenage...
This little ditty written in appreciation of the job that TSA does every day for us is a catchy tune. We follow up with a short video about Prohibition in Napa Valley. (It seems appropriate since the most recent Ken Burns documentary on PBS about prohibition was just...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
