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A week in review: Disturbing news in 2015
Unfortunately, 2015 began with some very disturbing news; namely, the attack in Paris and on free speech. Travelers United stands with the world in condemning such violence. While our advocacy work may not spark the outrage like Charlie Hebdo, we oftentimes are at odds with many people and organizations. However, we all agree to respectfully disagree. Extremism has no place in this world.
Other disturbing news includes the amount of airline personnel who tested as drunk in 2012. Results of alcohol testing are not published regularly, but Travelers United believes it should be.
Please read the stories below for more in depth coverage on these issues. Also below is information about “hidden city airfares” and United’s customer service debacle with a Benedictine monk.
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The latest from Consumer Traveler
On-duty pilots, mechanics and air traffic controllers test drunk!
An astounding 160 pilots, air traffic controllers and mechanics as well as other safety personnel tested as drunk in 2012, the latest year that statistics have been released by the FAA. Why is this a secret?
We condemn intimidation of journalists
Journalists around the world fight every day for the right to report the news without fear of reprisal. We condemn violent attacks such as the shootings at the French newspaper, Charlie Hebdo, and all intimidation by those who silence truth and other opinions.
What can a Benedictine monk teach United Airlines about customer service? A lot
United Airlines is no stranger to bad customer service, but their stranding of a Benedictine monk in Malawi and the struggle that followed to fly him back to New Mexico provoked a thoughtful response from the order.
5 issues with hidden-city ticketing — should United & Orbitz have let a sleeping website lie?
Hidden-city tickets has been around for decades. The latest United/Orbitz suit against a website highlighting the savings may end up backfiring and causing more problems for both airlines and passengers trying to game the system.
9 hotel housekeeping myths — fact or fiction Hotel housekeeping myths have been built up by travelers over the years due to a variety of reasons. Ned Levi confirms or dispels many of those myths.
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